FAQs

Who is VAST?

We are a dedicated team of professionals who focus on our mission statement, which is to provide excellent client support through laser focus attention to detail, open communication and a healthy work environment.

What do we do?

We provide a wide array of administrative support.

Who is our Client?

Business Owners, CEO's and Executives who understand the need for outsourcing; companies that need to reduce and control operating costs; improve company focus; gain access to superior talent on an as need basis; connections to resources not available in-house.

Why do we serve our clients, in the way we do?

It's simple, our clients deserve the best service possible. We are privileged to have their business and we reciprocate by providing top notch service in every way.

How do we serve our clients, in the way we do?

We do this by having systems in place to handle their needs efficiently, effectively, remotely; offer open and clear communication to ensure work is completed to their utmost satisfaction; 

Why are we in this industry?

We are in this industry, as this is our passion - our expertise. We thrive on the work we do on every level. We appreciate the art of accomplishment and even more so the thrill of our clients flourishing within their own passions of work.

Why did we start this business?

We started our business to fill the needs of an ever changing workforce. Many top professionals understand the importance of outsourcing,

What image do we want to convey?

We want to be your go-to administrative support team that makes you and your company look good! Professionalism, teamwork, dedication to excellence is how we roll!

What is a virtual assistant?

A Virtual Assistant (or VA) is a service provider who specializes in providing administrative support services and works with clients in an ongoing, collaborative professional relationship.

Virtual Assistants are business owners who work from their own offices and utilize today's technology to deliver their services and communicate with clients.

A Virtual Assistant's support is foundationally administrative, secretarial and clerical in nature. However, many Virtual Assistants offer additional specialties that fall under creative and technical services.

Virtual Assistants come from a variety of business backgrounds, but the single-most important qualification to become a Virtual Assistant is at least five (5) years administrative experience earned in the real (non-virtual) business world working in upper level capacities such as administrative assistant, executive assistant, secretary, legal assistant, paralegal, legal secretary, real estate assistant, office manager, etc.

From this level of experience, a VA is expected to possess the skill sets, training and business knowledge which are the hallmark of a truly qualified Virtual Assistant.

"VA description retrieved from an organization we have been a member of for many years - IVAA.org "

Business executives at a meeting in an office

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